Privacy Policy — PrintInk Studios

Effective Date: May 9, 2025 Last Updated: May 9, 2025

1. Introduction

Welcome to PrintInk Studios. We are a printing, design, and documentation service provider located at Ground Floor, House No 65, Srikanta Dutta Path, Lalganesh, Near Hayat Hospital, Guwahati – 781034, Assam, India.

This Privacy Policy explains how PrintInk Studios ("we", "us", or "our") collects, uses, and protects information obtained from visitors to our website https://printinkstudios.in and customers who use our services.

By accessing our website or engaging our services, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide to Us

When you contact us or use our services, we may collect the following personal information:

Name and contact details (phone number, email address)
Service requirements and project specifications
Documents, files, or images you submit for printing, scanning, or design services
Communication records via WhatsApp, call, or email

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address and browser type
Pages visited and time spent on the website
Referring website or source
Device type and operating system

3. How We Use Your Information

We use the information we collect for the following purposes:

To fulfil and process your printing, scanning, design, or binding orders
To communicate with you about your orders, queries, or service updates
To improve our website and services based on usage patterns
To send service-related notifications or updates (with your consent)
To comply with applicable legal and regulatory obligations

We do not use your personal information for automated decision-making or profiling.

4. Handling of Your Documents and Files

As a printing and documentation service, you may share sensitive documents or files with us. We treat all such materials with strict confidentiality:

Files shared for printing or scanning are used solely for fulfilling your requested service.
We do not retain copies of your documents beyond the period necessary to complete the order, unless you explicitly request otherwise.
We do not share, sell, or disclose your documents to any third party.

Please avoid sharing documents containing highly sensitive personal data (such as financial account numbers or government ID numbers) unless strictly necessary for your service request.

5. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

With service providers who assist in operating our business (e.g., delivery partners), under strict confidentiality agreements.
When required by law, regulation, or court order.
To protect the rights, safety, or property of PrintInk Studios or our customers.

6. Data Security

We take reasonable administrative and technical measures to protect your information from unauthorised access, disclosure, or loss. However, no method of data transmission over the internet or electronic storage is completely secure.

If you have concerns about the security of information you have shared with us, please contact us immediately at printinkstudios.2025@gmail.com.

7. Cookies and Tracking

Our website may use cookies or similar tracking technologies to enhance your browsing experience and gather analytics data. You may adjust your browser settings to refuse cookies, though some features of the website may not function correctly as a result.

We do not use cookies for advertising or to track you across third-party websites.

8. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps). We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies before providing any personal information.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Customer order information and communications may be retained for up to 12 months, after which they are securely deleted.

10. Your Rights

You have the following rights regarding your personal information:

Right to Access Request a copy of the personal information we hold about you.

Right to Correction Request correction of inaccurate or incomplete information.

Right to Deletion Request deletion of your personal information, subject to legal obligations.

Right to Withdraw Consent Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in Section 13.

11. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will promptly delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on our website with a revised "Last Updated" date. Continued use of our website or services after such changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

PrintInk Studios
Ground Floor, House No 65, Srikanta Dutta Path,
Lalganesh, Near Hayat Hospital, Guwahati – 781034, Assam, India

printinkstudios.2025@gmail.com

+91-8253-925894 / +91-7002-308743

https://printinkstudios.in